Privacy Policy

Information You Provide: When you contact us via forms, inquiries, or email, we may collect your name, company name, email address, phone number, and your request details.

Information Collected Automatically: When you visit our website, we may automatically collect your IP address, browser type, device information, access time, pages viewed, and referral source.

Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your use of our website. See the Cookie section below for details.

To provide, maintain, and improve our website and services;

To respond to your inquiries, technical consultations, or partnership requests;

To analyze website usage and optimize user experience;

To comply with applicable laws and protect our legitimate interests.

Necessary Cookies: Essential for the website to function properly, such as session management, language preferences, and security authentication. These cannot be disabled.

Functional Cookies: Help remember your preferences (such as language selection) to enhance your experience.

Analytics Cookies: Used to collect anonymous statistics to help us understand how visitors interact with the website.

Marketing Cookies: Used to display relevant ads and measure advertising effectiveness. Only enabled after your explicit consent.

Under applicable data protection laws (such as GDPR, CCPA, LGPD), you have the following rights:

Right to Access: Know whether we hold your personal information and how it is used;

Right to Rectification: Request correction of inaccurate or incomplete personal information;

Right to Erasure: Request deletion of your personal information in specific circumstances (right to be forgotten);

Right to Restrict Processing: Request restriction of processing of your personal information;

Right to Data Portability: Obtain your personal information in a structured, commonly used format.

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Inquiry information is typically retained for 3 years to support long-term follow-up with potential customers.

Cookie consent records are retained for 1 year, after which you will be prompted to reconfirm.

We may share your information with the following types of third-party service providers:

Website hosting and cloud service providers (such as Vercel, Neon);

Email service providers (such as Resend) for sending inquiry confirmations and admin notifications;

Analytics service providers (such as Google Analytics), only enabled after you consent to analytics cookies.

We do not sell your personal information to any third party.

Our servers may be located outside your country or region. When we transfer your personal information, we take appropriate security measures to ensure adequate protection of the data.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: contact@riomining.com